After restoring a snapshot to a new machine, you may encounter issues caused by the MAC address of the network adapter changing. Usually, when the network adapter changes the operating system will create a new network adapter for it. You’d typically see the network adapter on ‘eth1’ (or eth2 if you had private networking enabled).

CentOS

• Log in to your server via the KVM in your control panel
• Remove the contents of /etc/udev/rules.d/70-persistent-net.rules
• Open /etc/sysconfig/network-scripts/ifcfg-eth0, and change the contents to the following:

  DEVICE=eth0
  TYPE=Ethernet
  ONBOOT=yes
  NM_CONTROLLED=yes
  BOOTPROTO=dhcp
  DNS1=8.8.8.8
  NAME="System eth0"
  

• Reboot your server
• Once you have network connectivity again, you can permanently fix these issues by installing the cloud-init package from EPEL. This software will take care of adjusting your network adapter configuration whenever a snapshot is restored.

Debian/Ubuntu

• Log into your server via the KVM in your control panel.
• Remove the contents of /etc/udev/rules.d/70-persistent-net.rules
• Review the contents of /etc/network/interfaces and update any IP addresses to match the current server.
• Reboot your server
• Once you have network connectivity again, you can permanently fix these issues by installing the cloud-init package. This software will take care of adjusting your network adapter configuration whenever a snapshot is restored.

Windows

• No changes are necessary for Windows. It will automatically start using the new network adapter.