Last Updated: 30th September 2024
Acceptable Use Policy for AKLWEB HOST LLC & AKLWEB HOST LIMITED
Web Hosting – Acceptable Use Policy (AUP)
This Acceptable Use Policy (the “Agreement”) sets forth the terms and conditions of Your Use of hosting and related services (“Services”). In this Agreement “You” and “Your” refer to You, as the user of Our Services, or any agent, employee, servant, or person authorized to act on Your behalf. “We”, “us” and “our” refer to (“AKLWEB HOST LLC & AKLWEB HOST LIMITED”). This Agreement explains Our obligations to You and explains Your obligations to Us for various services offered by AKLWEB HOST. When You Use Your account or permit someone else to Use it to purchase or otherwise acquire access to additional AKLWEB HOST service(s) or products or to cancel Your AKLWEB HOST service(s) (even if We were not notified of such authorization), this Agreement covers such service or actions. AKLWEB HOST’s Terms of Service agreement (“TOS”) is incorporated herein by reference and applies to all Services under this Accepted Use Policy.
As a condition of purchasing and using hosting plans, You acknowledge and agree that AKLWEB HOST may provide Your personal information to their partners, as necessary to provide You with the selected products and services. The provided information falls into the following categories:
This information allows Us to better tailor Our content to users’ needs and to help Our advertisers and sponsors better understand the demographics of Our audience. Because AKLWEB HOST derives its revenue mainly from sponsorships and advertising, providing such aggregated demographic data is essential to keeping Our select services free to users. Under no circumstances does AKLWEB HOST divulge any information about an individual user to a third party. Further information regarding the nature of information shared by AKLWEB HOST can be obtained by reviewing the Privacy Policy. You acknowledge and agree that Your name and justification may be disclosed to certain registries, including, but not limited to, the American Registry of Internet Numbers, per policies promulgated by any such registries, and such information, may be displayed via Whois.
You represent and warrant to AKLWEB HOST that: Your content does not and shall not contain any content, materials, data, work, trade or service mark, trade name, link, advertising, or services that actually or potentially violate any applicable law or regulation or infringe or misappropriate any proprietary, intellectual property, contract or tort right of any person and that You own Your account content and all proprietary or intellectual property rights therein, or have express written authorization from the owner to copy, use and display the content on and within Your server account. You also represent and warrant that the server content being hosted by AKLWEB HOST shall not be used in connection with any illegal activity.
You expressly:
AKLWEB HOST will use its best efforts to maintain a full-time Internet presence for Your account. You hereby acknowledge that the network may, at various time intervals, be down due to, but not restricted to, utility interruption, equipment failure, natural disaster, acts of God, or human error. In no event shall AKLWEB HOST be liable to You for any damages resulting from or related to any failure or delay of AKLWEB HOST in providing access to the Internet under this Agreement. In no event shall AKLWEB HOST be liable to You for any indirect, special, or consequential damages or lost profits arising out of or related to this Agreement or the performance or breach thereof. The aggregate, total liability of AKLWEB HOST under this Agreement, if any, shall in no event or circumstance exceed the total amount paid by the Account Holder hereunder. The terms of this Section will survive the termination of this Agreement.
This Agreement applies to all accounts, sub-accounts, and alternative account names associated with Your principal account. You are responsible for the use of each account, whether used under any name or by any person and for ensuring full compliance with this Agreement by all users of that account. An AKLWEB HOST account may not be transferred without prior written approval from AKLWEB HOST.
AKLWEB HOST assigns to You an Internet Protocol (“IP”) address in connection with Your use of the AKLWEB HOST services. The right to use that IP address will remain with and belong only to AKLWEB HOST, and You will have no right to use that IP address except as allowed by AKLWEB HOST in its sole and absolute discretion.
6.1 Refund Receive: You may receive a refund if:
6.2 Termination of Agreement: AKLWEB HOST may temporarily deny service or terminate this Agreement upon Your failure to pay charges when they become due. Such termination or denial will not relieve You of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.
6.3 NON-Payment Agreement: If Your account becomes overdue, the account will be suspended. And it won’t be reactivated until the outstanding balance is paid in full. If the outstanding balance is not paid by You within 30 days after Your hosting account’s billing date for shared hosting accounts and within 7 days for VPS and dedicated servers AKLWEB HOST reserves the right to terminate Your services for non-payment.
6.4 Violation of TOS: If an account is found to be in violation of the Terms of Service, it will be terminated immediately and all payments forfeited.
6.5 Close Account: For closed accounts, there is a $15.00 per incident charge for all inquiries regarding previous services and or support.
6.6 Backup TOS: Backups of new/changed data are made weekly for shared and reseller servers. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. For Standard Plans, internal backups are performed twice a week. For Premium Plans (previously Ultimate and Business Plans), the free AutoBackup tool via cPanel automatically backs up your website data with access to daily, weekly, and monthly backups. If loss of data occurs due to an error of AKLWEB HOST, We will attempt to recover the data for no charge to the client. If data loss occurs due to negligence of a client in securing their account or by an action of the client, AKLWEB HOST will attempt to recover the data from the most recent archive for $15.00.
6.7 Clearance Server Subscription: Clearance Server Subscription is to be renewed via automatic renewal option with a designated credit card only. The automatic renewal option must be enabled before the renewal date. In the event the auto-renew option is disabled, the Subscription will be canceled on the renewal date and Your server content will be permanently deleted. In the event, that the auto-renew option is enabled, but the attempt to automatically renew Your Subscription fails as a result of a decline of Your credit card, the Clearance Server Subscription will be suspended and an email notification will be sent to You accordingly. AKLWEB HOST will try to charge Your credit card for an additional 4 days after the billing date, once a day. After five consecutive failed attempts to renew the Clearance Server Subscription, the server will be canceled and Your server content will be permanently deleted. In the event You order any additional services or licenses to Your Clearance Server Subscription, Your designated Credit Card will be charged for the prorated amount for the current billing period.
You may enable SSH access in Your account, or by contacting our Support team. Upon completion of said terms, You will be granted Jail access to the system on a provisionary basis any misuse of the system will result in access being revoked. The use of PHP or any other means to circumvent this policy will result in immediate account termination.
By using any Services, provided by AKLWEB HOST You agree:
8.1 Violate of Laws: not to violate the laws, regulations, ordinances, or other such requirements of any applicable Federal, State, or local government.
8.2 Spamming or Bombing: not to transmit any unsolicited commercial or bulk email, not to be engaged in any activity known or considered to be spamming or Mail Bombing.
8.3 Illegal Communication: not to make any illegal communication to any Newsgroup, Mailing List, Chat Facility, or another Internet Forum.
8.4 Unauthorized Access: not to make, attempt, or allow any unauthorized access to AKLWEB HOST website, servers, your hosting account, or the account of any other customers of AKLWEB HOST.
8.5 Remote Code Execution: not to allow any remote code execution of malicious software through the hosting account provided by AKLWEB HOST.
8.6 Service Attacks: not to cause denial of service attacks, port scans, or other endangering and invasive procedures against AKLWEB HOST servers and facilities or the servers and facilities of other network hosts or Internet users.
8.7 Identifying Mark: not to forge the signature or other identifying mark or code of any other person or engage in any activity to attempt to deceive other persons regarding the true identity of the User.
8.8 Services Not To Host: not to use AKLWEB HOST services to host any website, other content, links, or advertisements of websites that: infringe any copyright, trademark, patent, trade secret, or other proprietary rights of any third party information; contain nudity, pornography or other content deemed adult related; profess hatred for particular social, ethnical, religious or other group; contain viruses, Trojan horses, worms, time bombs, corrupted files, or any other similar software or programs that may damage the operation of a computer or a person’s property; contain warez; contain any kind of proxy server or other traffic relaying programs; promote money-making schemes, multi-level marketing or similar activities; contain lottery, gambling, casino; contain torrent trackers, torrent Portals or similar software; violent or encouraging violence.
8.9 Unacceptable Material: not to upload unacceptable material which includes: IRC bots, warez, image, file storage, mirror, or banner-ad services, topsites, streaming, Escrow, High-Yield Interest Programs (HYIP) or related sites, investment sites (FOREX, E-Gold Exchange, etc), cryptocurrency miners, sale of any controlled substances without providing proof of appropriate permit(s) in advance, AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / RPG’s, hate sites, hacking focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts.
8.10 Instigate Actions: not to engage in or to instigate actions that cause harm to AKLWEB HOST or other customers. Such actions include but are not limited to, actions resulting in blacklisting any of Our IPs by any online spam database, actions resulting in DDOS attacks for any servers, etc. AKLWEB HOST reserves the right to refuse service to anyone at Our discretion. Any material that in AKLWEB HOST judgment, is either obscene or threatening is strictly prohibited and will be removed from AKLWEB HOST servers immediately with or without prior notice and may lead to possible warning, suspension, or immediate account termination with no refund. You agree that We have the sole right to decide what constitutes a violation of the acceptable policy use described above as well as what is the appropriate severity of any corrective action to be applied. If a violation of Our Acceptable Use Policy is found, AKLWEB HOST will take corrective action at our discretion and will notify You. AKLWEB HOST decision in such case is binding and final, and cannot be a subject of further change. AKLWEB HOST cannot and shall not be liable for any loss or damage arising from Our measures against actions causing harm to AKLWEB HOST or any other third party. We have the right to terminate each and any hosting account that has been suspended for any reason for more than 14 calendar days after the suspension date unless You have taken corrective measures to remove the initial suspension threat or violation. Any backup copies of the hosting account will be permanently deleted upon termination and no refund will be due. AKLWEB HOST will not be liable for any loss or damages in such cases.
8.11 Consumer Protection Act: not to violate the Ryan Haight Online Pharmacy Consumer Protection Act of 2008 or similar legislation, or promote, encourage, or engage in the sale or distribution of prescription medication without a valid prescription.
At its discretion, AKLWEB HOST reserves the right to investigate the use of its services for violations of its policies. This includes all hosting packages and services. AKLWEB HOST further reserves the right to remove any content we determine to be prohibited by this agreement or our Terms and Conditions. No backups will be kept of the removed content.
You must comply with the CAN-SPAM Act of 2003 and all relevant regulations and legislation on bulk and commercial email. You are prohibited from sending mass unsolicited email messages. All emails sent to recipients who have not Confirmed Opt-In or Closed-Loop Opt-In in to mailings from You will be considered as unsolicited email messages. You using and sending mass mailings must at all times maintain complete and accurate records of all consents and opt-ins and upon request provide said records to AKLWEB HOST. If You cannot provide actual and verifiable proof of such consents and opt-ins, We will consider the mass mailing to be unsolicited. AKLWEB HOST prohibits the following activities listed without limitation hereunder:
We take all SPAM issues extremely seriously and will redress such activity whenever we deem necessary.
Due to the exhaustion of the IPv4 address space we actively conserve IP address space by limiting the IP addresses each web hosting account can use.
Shared hosting accounts may each use only 1 IP address.
Reseller hosting accounts may use up to 4 IP addresses. The number of IPs that are included and the account may use up to are indicated in the plan specification.
The IP address limit is a per account, not a per-customer basis. Customers may hold multiple accounts to get access to additional IP addresses. We strongly urge customers to only use IP addresses for essential use and we do require justification for usage.
11.1 Use of Traffic (Bandwidth): Your account monthly traffic is limited in accordance with the VPS Type. Additional Traffic can be ordered at $10.00 per 100 GB rate. The additional bandwidth is paid and applied on a monthly basis. The fee is non-refundable. If the monthly traffic limit is reached before the end of the month Your account will be suspended until the beginning of the next month.
11.2 Disc Space Use: Your account disc space is limited per the VPS Type. Up to 4 GB from the disc space is allocated to the VPS system files and this space cannot be used for storing Your content.
11.2 Additional Services: The initial and renewal fees for each VPS include the number of IPs per VPS type. Additional IPs can be added to a VPS. In such a case AKLWEB HOST will charge the appropriate fee for the dedicated IP. The fee is applied and should be paid on a per-month basis. The fee is non-refundable.
You can order Additional RAM as extra features to Your VPS account(s). AKLWEB HOST will charge the appropriate fee for the additional RAM, depending on the amount of RAM ordered. The fee is applied and paid every month. The fee is non-refundable. The renewal fee is due for the Additional RAM each month after the initial order until the upgrade or the VPS account itself is canceled. You are solely responsible for making the renewal payments on time. In case no renewal payment is received, AKLWEB HOST will remove the additional RAM or will suspend the whole VPS account until receiving additional RAM renewal payment.
11.4 Additional Limitations: Please note that our services are configured with built-in service limitations designed to prevent invasive activities, including but not limited to denial of service attacks and port scans. If triggered, these limitations may result in an enforced service interruption. In no event shall AKLWEB HOST be liable to You for any damages resulting from or related to such interruption?
At all times, You shall bear full risk of loss and damage to Your server and all of Your server content. You are entirely responsible for maintaining the confidentiality of Your password and account information. You acknowledge and agree that You are solely responsible for all acts, omissions, and use under and charges incurred with Your account or password or in connection with the server or any of Your server content displayed, linked, transmitted through, or stored on the server.
12.1 You shall be solely responsible for undertaking measures to:
AKLWEB HOST shall have no liability to You or any other person for Your use of AKLWEB HOST products and/or services in violation of these terms.
In the event You terminate this Agreement or Your use of AKLWEB HOST products and/or services, then moving Your server content off of the AKLWEB HOST servers is Your responsibility. AKLWEB HOST will not transfer or FTP Your server content to another provider. In the event Your use of AKLWEB HOST products and/or services is terminated, AKLWEB HOST will not transfer or manage Your services or Your content.
AKLWEB HOST provides some third-party software to You for easier account management including, but not limited to cPanel, Softaculous, etc. Such software is provided on an as-is available basis. We do not guarantee that any specific results can be obtained by using such software. AKLWEB HOST does not take responsibility for any faults in such software functioning.
You can add and use third-party software on Your account only if it is compatible with Our servers and is approved by AKLWEB HOST. Your use of any third-party software is at Your own risk. AKLWEB HOST cannot be responsible for any third-party software performance and provides no guarantees that its use will result in any particular outcome or result. AKLWEB HOST will have no liability or responsibility for any damage, loss of data, loss of use, or other loss occurring in connection with Your use of third-party software or products.
You are solely responsible for any license and other fees required by the software providers, for using any third-party software installed on Your account apart from the initial account setup.
15.1 AKLWEB HOST explicitly reserves the right and sole discretion to:
Right of Refusal. AKLWEB HOST has the right to refuse services to anyone at Our discretion.
The services offered by AKLWEB HOST are being provided on an “AS IS” and AKLWEB HOST expressly disclaims any warranties, whether express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose, and non-infringement, to the fullest extent permitted or authorized by law. Without limitation of the foregoing, AKLWEB HOST expressly does not warrant that AKLWEB HOST services and/or products will meet Your requirements, function as intended, or that the use of the provided Services will meet Your requirements, function as intended, or that the use of the provided Services will be uninterrupted or error-free. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Services is done at your discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. No advice or information, whether oral or written, obtained by you from AKLWEB HOST shall create any warranty not expressly made herein.
16.1 You agree that AKLWEB HOST will not be liable for any:
Information obtained by you from the internet may be inaccurate, offensive, or in some cases illegal. AKLWEB HOST has no control over information contained on the Internet and accepts no responsibility for any information that you may receive or transmit via the Internet. You accept full responsibility to verify the truth and accuracy, legality, and ownership of the information that you disseminate or display in connection with your use of the Services obtained from the Internet. You agree that AKLWEB HOST has no obligation to back up any data related to your website unless AKLWEB HOST expressly agrees otherwise in writing or has expressly stated so on the website.
Accordingly, You for Yourself and all of Your heirs, personal representatives, predecessors, successors and assigns, hereby fully release, remise, and forever discharge AKLWEB HOST and all affiliates of AKLWEB HOST, and all officers, agents, employees, and representatives of AKLWEB HOST, and all of their heirs, personal representatives, predecessors, successors and assigns, for, from and against any and all claims, liens, demands, causes of action, controversies, offsets, obligations, losses, damages and liabilities of every kind and character whatsoever, including, but not limited to, any action omission, misrepresentation or other basis of liability founded either in tort or contract and the duties arising thereunder, whether known or unknown, relating to or arising out of, or in any way connected with or resulting from, the Services and Your acquisition and use thereof, including, but not limited to, the provision of the AKLWEB HOST products and/or services by AKLWEB HOST and its agents and employees. Further, You agree to defend, indemnify, and hold harmless AKLWEB HOST and any of its contractors, agents, employees, officers, directors, shareholders, affiliates, and assigns from any loss, liability, damages, or expense, including reasonable attorneys’ fees, arising out of
This indemnification is in addition to any indemnification required of You elsewhere. Should AKLWEB HOST be notified of a pending lawsuit, or receive notice of the filing of a lawsuit, AKLWEB HOST may seek a written confirmation from You concerning Your obligation to defend, and indemnify AKLWEB HOST. Such written confirmation may include the posting of performance bonds or other guarantees. Your failure to provide such a confirmation may be considered a breach of this agreement. You agree that AKLWEB HOST shall have the right to participate in the defense of any such claim through counsel of its choosing. You agree to notify AKLWEB HOST of any such claim promptly in writing and to allow AKLWEB HOST to control the proceedings. You agree to cooperate fully with AKLWEB HOST during such proceedings. The terms of this section will survive any termination or cancellation of this Agreement.
AKLWEB HOST is a service provider and respects the copyrights and other intellectual property rights of others (and here incorporates its Copyright Infringement Policy). To the extent AKLWEB HOST receives a proper notice of infringement of copyright, trademark, or other intellectual property, AKLWEB HOST reserves the right to access, preserve, and disclose to third parties any of Your information or data (including personally identifiable information and private communications) related to a written complaint of infringement if AKLWEB HOST believes in its sole discretion that such access, preservation, or disclosure is necessary or useful to respond to or otherwise address such complaint.
AKLWEB HOST expressly reserves the right to terminate in appropriate circumstances an account or the access rights of a subscriber for repeated copyright infringement. AKLWEB HOST also reserves the right to terminate an account or subscriber for even one instance of infringement.
18.1 Proper notice of infringement shall include the following information in writing to AKLWEB HOST’s designated agent:
AKLWEB HOST expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any account or any Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by AKLWEB HOST in its sole and absolute discretion), including but not limited to the following:
If AKLWEB HOST needs to exercise any of its rights expressed herein to investigate any potential breach or violation of the terms and conditions of this Agreement, service fees may continue to accrue on your accounts, and you will continue to remain responsible for the payment of any service fees that accrue during the relevant period.
Except as otherwise outlined in the UDRP or any similar policy for any dispute regarding the Services provided under this Agreement, Your rights and obligations and all actions contemplated by this Agreement shall be governed by the laws of the United States of America and the State of California. You agree that any action to enforce this agreement or any matter relating to Your use of the Services must be brought exclusively in the United States District Court of California, or if there is no jurisdiction in such court, then in a state court in Maricopa County, State of California.
You agree that any notices required to be given under this Agreement by Us to You will be deemed to have been given if delivered by the account and/or domain name WHOIS information You have provided. You acknowledge that it is Your responsibility to maintain current contact information in the account and/or domain name WHOIS information You have provided.
You attest that you are of legal age (18 or over) to enter into this Agreement.
This Agreement, together with all modifications, constitutes the complete and exclusive agreement between You and Us, and supersedes and governs all prior proposals, agreements, or other communications. This Agreement may not be amended or modified by You except through a written document signed by both You and an authorized representative of Us. By applying for AKLWEB HOST’s services through the online application process or otherwise, or by using the Services under this Agreement, you acknowledge that you have read and agree to be bound by all terms and conditions of this Agreement and documents incorporated by reference.
Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties hereto. Each party shall ensure that the foregoing persons shall not represent to the contrary, either expressly, implicitly, by appearance, or otherwise.
If any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
Except as otherwise set forth herein, Your rights under this Agreement are not assignable or transferable. Any attempt by Your creditors to obtain an interest in Your rights under this Agreement, whether by attachment, levy, garnishment, or otherwise, renders this Agreement voidable at Our option. You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes any of the Services (or portion thereof) without AKLWEB HOST’s prior express written consent.
Neither party shall be deemed in default hereunder, nor shall it hold the other party responsible for, any cessation, interruption, or delay in the performance of its obligations hereunder due to causes beyond its control including, but not limited to earthquake; flood; fire; storm; natural disaster; an act of God; war; terrorism; armed conflict; labor strike; lockout; boycott; supplier failures, shortages, breaches, or delays; or any law, order regulation, direction, action or request of the government, including any federal, state and local governments having or claiming jurisdiction over AKLWEB HOST, or of any department, agency, commission, bureau, corporation or other instrumentality of any federal, state, or local government, or of any civil or military authority; or any other cause or circumstance, whether of a similar or dissimilar nature to the foregoing, beyond the reasonable control of the affected party, provided that the party relying upon this section
The section headings appearing in this Agreement are inserted only as a matter of convenience and in no way define, limit, construe, or describe the scope or extent of such section or in any way affect such section.